Feature Deep Dive

Flexible Incident Command Workspace

Build your incident command view from a clean canvas or the default layout, then rearrange panels to match how your team actually operates.

Updated Feb 11, 2026
Shamira flexible panels workspace showing active incidents, team status, and follow-up tasks
Real command view: incidents in focus, coordination panels at the side, and layout flexibility across shifts.

From one fixed command view to flexible operations surfaces

Version 1.0 did the important thing first: make the core workflows stable under pressure. As we kept shipping features, one part stayed static, the layout itself.

That layout reflected my own opinion of how an operations screen should look. It worked, but it could not match every team style, venue profile, or shift rhythm.

Incident workspace during surge mode with active filters and focused incident triage
Surge mode: filters and incident focus make high-pressure triage faster.

Teams can now shape the screen around how they actually run

Some teams operate map-first. Others keep the live incident queue dominant and surface map context only when escalation starts. Flexible panels support both styles without forcing one workflow.

During live operations, layouts can shift as conditions change: widen timeline during review windows, expand incident feed during surges, and pull back to a compact close-out view after peak.

  • Move and resize panels freely
  • Keep critical panels in persistent view
  • Adapt layouts for day shift, peak, and close-out
Map-first panel arrangement for location-led operations and dispatch decisions
Map-first setup: when location context leads decision-making, panels shift to match.

We wanted to preserve the speed of a trusted default while giving teams room to run their own command style.

Shamira product notes, 2.0.0

Example: day-to-night command handoff

Day shift keeps reporting and timeline panels expanded for trend monitoring. Night shift switches to an incident-feed plus map-heavy layout during crowd peaks, then restores a baseline for close-out.

  • Less visual clutter in high-pressure windows
  • Faster handoff between different operating styles
  • Better fit across teams without retraining the whole tool

Release History

This feature is documented in the following public release notes.